Testing our iPhones showed very slightly higher DL and UL speeds than the laptops, but nothing near what we were getting previously.
GOOGLE NEST ROUTER ISSUES DOWNLOAD
That's when we found out that the download speed was reduced to the 200's (per the Google Home app), but showed only in the 100's (or even much lower at times!!!) on our laptops. Then in mid-December we starting noticing latency and speed issues on both of our laptops. We have a 500 Mbps fiber service and we were consistently in the high 400's for download and upload for 9+ months. I did so and rebooted the network, but we're still getting HALF the download speed we were getting beforehand. I wouldn’t hesitate to contact them.I've been going back and forth w/ Alex in the Google Nest Customer Service group and after sharing numerous speed tests and Google Home app network status info, his only suggestion was to reset my DNS to static. If Eero offers a way to lock into one channel I don’t know it, but I found their tech support to be both knowledgeable and fast. There are numerous apps available in both Google Play and IOS app Stores. This will make the Eero broadcast 2.4 only for, I think, about 10 minutes.Īlso you can check what channels are most heavily congested around you from neighboring Wifi’s. At the bottom of that screen you will see an option to temporarily stop broadcasting your 5.0 wifi. Go to The Eero app, Home Screen/Settings/Troubleshooting/My Device Won’t Connect. If that doesn’t work, you can try Manually Flashing the Firmware.Īnother thing you can try is temporarily pausing your 5.0g broadcast since Wyze is 2.4 only.Įero does hide this ability a bit. There have been problems occasionally with batch update. I would suggest doing it one at a time via each cams Settings/Device Info/Firmware Version path. You don’t say if you are upgrading one cam at a time or via the each cam option. That’s of no help to you, I know! But-it’s a great system. I have the same system and I’ve had no problems. So now I’m out $30 and about 5hrs of my time only to find out that I can’t use this with a Google Wi-Fi router.
GOOGLE NEST ROUTER ISSUES UPDATE
Since I can’t seem to get the camera connected to the right signal, every firmware update fails. Both Wyze reps thought that this would somehow be magically solved by my ISP – which wasn’t the case (after another painfully long hold and the usual rigamarole). On a traditional router, you could do this, however on a mesh router – in particular, the Google Wi-Fi ones – the channel the device is assigned to isn’t able to be manually designated. The Cam Pan needs to access the 2.4ghz signal so that it can connect to the least ‘traffick-y’ channel (1 or 11, etc). Basically, the connectivity in relation to the Google Wi-Fi/Mesh router is this – the router itself broadcasts simultaneously in 5G/2.4ghz. I spent 3.5hrs on the phone with two different representatives (both very nice, but both had to spend quite a bit of time asking others for help with this particular issue, so neither seemed too knowledgeable).
We tried everything – disconnecting/reconnecting the camera, adding/deleting it, then finally decided to call Wyze. We have a Google Wi-Fi router/mesh network – initially, we were able to run the setup for the Wyze Cam Pan, but then when we’d attempt to access the feed, it would just continue to connect/reconnect with zero result. So I just wasted the last 3.5hrs of my life with this exact issue.
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