Upgrades to premium wines, golf cart rental fees, a la carte menu upgrades, and babysitting services cost extra.
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Golf cart shuttle service from the main lobby to guest rooms, free green fees at local golf courses, and laundry service are thoughtful freebies. Turtle release programs are available seasonally. This hotel is a member of the Rainforest Alliance and serves drinks in glass bottles and does not use plastic straws. Other resort features include a sports bar that doubles as a dance club at night, daily activities and nightly entertainment, and a variety of shops off the lobby, selling vacation club memberships, beachwear, and souvenirs. The teen Core Zone has a no-parents area, and features active programming reliant heavily on sports and table games. Beepers are given to parents for emergencies, and parents are not allowed to the leave resort.
There are free activity clubs for children, though programming for the Explorer Club (ages 3 to 12) often leans on the younger side. Ocean views from the gym are a nice plus, in addition to the LifeFitness machines, fresh scent, and chlorophyll water. There are also a small hydrotherapy circuit (fee), free temazcal ceremonies, and a steam room and sauna. The hotel's spa is a popular facility at Now Sapphire Riviera, featuring Pevonia products, a beauty salon, and seven treatment rooms. Upgrading to the Preferred Club Governor's Suite means nearly twice the size and extras like a large outdoor patio and dining room. For the most part, all Junior Suites are similar, with changes in their views, though some add whirlpool tubs. Bathrooms have bidets, four-ounce toiletries (though only conditioning shampoo, instead of separate shampoo and conditioner), and shower/tub combos.ĭeluxe Junior Suite Tropical View rooms are the only category not in the Preferred Club level. Comfort features include terrycloth robes and slippers, while steam irons, hairdryers, magnifying mirrors, and basic bathroom amenity kits add to convenience.
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Standard amenities consist of DVD players, coffeemakers with coffee packets (no tea options), and 32-inch flat-screen TVs, plus iPod docks, laptop-sized digital safes, and daily refills on minibars stocked with soft drinks and bottled water. All rooms have furnished balconies or terraces, some of which overlook the ocean. Expect marble floors, classic wood furniture, neutral linens, generic artwork, and a junior suite-style layout with sitting areas.
The 496 guest rooms are housed in 14 different buildings and feature a traditional look that's a bit simple and old-fashioned, though attractive.
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